service

Vocamate Robotic Call Centers
4.8
29.11.19

At the time when the quality of service in call centers of some companies falls due to congestion, others use bots that allow reducing communication costs and acquire more loyal customers by a factor of 20. Personal IT Vocamate interactive is a service for voice and text communication robo...

Business Automation Using Voice and Chat Bots
5.0
11.11.19

In IT environment of a modern company, a special attention is paid to ensuring easy data use between application and data availability to customers via different communication channels. As the result of development of speech recognition and synthesis technologies, intelligent voice and chat bots ...

Microsoft Bot Framework
5.0
08.11.19

Microsoft Bot Framework is a platform for creating applications—bots that automate business processes or increase their efficiency. Their common application areas include human resources, finance, IT, and business. Nowadays, smartphones or other mobile devices are used to solve many task...

CRM for Everyone!
5.0
12.11.19

Microsoft CRM, what is it? Microsoft Customer Relationship Management System is part of Microsoft Dynamics 365. The solution improves the efficiency of your organization by optimizing business processes in sales, marketing, and service departments, enabling you to focus on building and maintai...

Know what your customers want and give it to them
5.0
02.10.19

Business owners and executive teams often focus so strongly on their business procedures that they lose vision of their customers' expectations. Not only do they not concentrate on delivering to their customers what they want, they sometimes do not even know exactly if their customers are sat...

Business Kaleidoscope: ISV Solutions on the Azure Platform
4.0
06.11.19

Azure Cloud Platform is a versatile toolkit that enables you to create efficient solutions for specific business tasks. The key advantage of Azure is that it has a vast number of applications based on the platform. If you are facing a particular business challenge, it is highly likely that the so...

Technical Support: Business Continuity and Security
4.0
07.06.19

The issues of corporate information security also refer to technical support: as a rule, it provided by a part of IT Department, the responsibility of which is to enable the uninterrupted work of IT systems and protect them. In large companies, technical support service is an integrated center...

Neuronet For Benefit Of Customer Service
4.0
27.03.19

A loyal customer means high profit. Do you know that, according to Oracle, 86% customers are ready to pay for better service? This is precisely why, as Gartner reports, in 2017 50% of B2C investment projects globally have been aimed at development of the customer experience. And according to Dime...

Outsourcing has Long since been Ruling the Word
5.0
13.02.19

All companies, from small to large, transfer part of their work to third parties. The leaders in this matter are American companies: the top five outsourcers include corporations such as Apple, Nike, Cisco, Walmart, and IBM. It would be extraordinary if the trends in the IT service market were...

Chatbots in the service of human
5.0
04.02.19

Remember the last time you talked to a customer service. Your emotions were on the edge, you felt like boiling, but a calm and reasonable manager at the other side of a screen or handset quickly solved your problem. Were you satisfied? But were you sure you interacted with a human? According to s...